- Encouraging autonomous Business Units to adopt a new customer-facing methodology
- Implementing a new on-boarding strategy for associates
- LIFT conducted numerous client leader interviews and training curriculum pilots. We created course guides for regional executives to adapt/deliver.
- LIFT designed a program for new HUB associates that included on the job training, coaching, mentoring, and classroom learning elements.
- Regional leaders implemented the training effectively.
- LIFT provided a turn-key product to our client.